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Frequently Asked Questions

 

 

Q. How long will it take to repair my vehicle?
A. The length of time the repair will take depends on the amount of damage there is to your vehicle, availability of parts and the current work load. We will always give you an estimate of how long it will take to complete the work.

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Q. Do I have to make an appointment for an estimate before I bring in my vehicle?
A.

You do not need to make an appointment before bringing in your vehicle (unless your insurance company has requested it). Just come in and get your free estimate! Once we've assessed the damages and our course of action we'll set up an appointment.

For your convenience, Vess Paint and Body Shop is open Monday thru Friday from 8:00 a.m. - 5:00 p.m. and Saturday 8:00 a.m. - 12:00 p.m CST. Just stop by at your convenience and we’ll give you an estimate. Or, if you prefer, give us a call to schedule an appointment. Call Us @ 601-947-6757

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Q. Are you open on weekends?
A. We are open Monday thru Friday from 8:00 a.m. - 5:00 p.m. and Saturday 8:00 a.m. - 12:00 p.m CST. We are closed on Sundays.

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Q. What are my payment options?
A. We accept the following forms of payment: cash, cashiers checks, money orders, and personal checks with proper identification.

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Q. Do I need to pay a deductible, and if so, who should I pay it to?
A. Your deductible is determined by your insurance policy, so you’ll need to ask your insurance agent to verify the amount required. Deductible payments should be made to Vess Paint and Body Shop. If another party’s insurance company is paying for your repairs, you are not subject to a deductible.

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Q. When repairs are complete, what do I need to do?
A. We will call you when your vehicle is ready for pick up. To pay, bring any insurance checks you’ve received. If you have a deductible on your insurance, you may need to pay us directly to cover this amount. If additional damage was discovered and more repairs were needed than originally estimated, you may need to sign some forms required by the insurance company.

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Shop Phone: 601-947-6757 Cell: 228-990-3493
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